Great entertainment starts with good control. extrabonus provides complete tools, guidance, and support so every member can enjoy our platform in a healthy, safe, and responsible way.
We equip every account with self-control tools that can be used at any time — no need to contact anyone.
Set your own daily, weekly, or monthly deposit limits directly from your account settings. Limits take effect immediately and can only be increased after a 24-hour waiting period.
Control how long you play each day. When your session time limit is reached, the platform will automatically remind you to take a short break.
Set the maximum amount you are willing to lose within a given period. Once the loss limit is reached, your account will not allow further betting until the next period.
Need a short break? Step away from the platform for 24 hours, 1 week, or 1 month. During this period, you will not be able to log in or make any deposits.
If you feel you need to stop completely, the permanent self-exclusion option is always available. Your account will be closed and we will not accept any request to reopen it.
The extrabonus support team is specially trained to assist members who need guidance on responsible gaming — available 24 hours a day, 7 days a week.
For most Malaysians, playing on a platform like extrabonus is a fun form of entertainment — much like watching a movie or going out for a meal. Everyone has their own way to unwind, and online gaming is one of the most popular choices today.
However, like any other form of entertainment, the fun needs to be managed wisely. Problems arise when gaming becomes an obsession, affecting finances, straining relationships, or taking over daily life. This is where responsible gaming becomes essential.
Extrabonus believes that providing a great entertainment platform means more than just offering quality games. It also means ensuring every member has access to the tools and information they need to play in a way that does not harm their life.
We encourage every member to embrace these five core principles whenever they use the extrabonus platform:
Decide how much you can spend on entertainment this month and use the platform's deposit limit to enforce it. Your budget is your first line of defence.
Don't let time slip by unnoticed. Use extrabonus's session limit feature so you always know when it's time to take a break and return to real life.
A bad day at the tables happens to everyone. Chasing losses with bigger bets only makes things worse. Step away, take a break, and come back with a fresh head.
Avoid playing when you are stressed, frustrated, tired, or emotionally unsettled. Good decisions come from a calm and clear mind.
Be aware of changes in your gaming habits. If gaming starts affecting your work, family, or finances, that is a sign to seek help.
All self-control tools are accessible directly from the "Account Settings" section on the extrabonus platform. Here is a quick guide on how to use each tool:
Go to Settings → Gaming Controls → Deposit Limit. Select the period (daily/weekly/monthly) and enter your amount. The limit takes effect immediately.
Set a maximum duration for each gaming session. The platform will send a reminder 10 minutes before the limit is reached.
Set the maximum amount you can lose within your chosen period. The system will block new bets once the limit is reached.
Choose a break period from 1 day to 6 weeks. During the break, your account cannot be used for deposits or betting.
Permanent self-exclusion can be requested through customer support. Identity verification is required and the decision is final.
Review your full deposit, betting, and gaming activity history to understand your usage patterns and make smarter decisions.
It can sometimes be hard to recognise on your own that gaming has crossed a healthy boundary. Here are some warning signs you should take seriously:
Feeling the need to play with increasingly larger amounts to get the same level of excitement
Feeling restless, irritable, or uncomfortable when unable to play
Have tried to stop playing but failed repeatedly
Playing to escape stress, problems, or negative emotions
Hiding gaming habits from family or friends
Borrowing money or selling assets to fund gameplay
Neglecting work, family, or financial responsibilities because of gaming
Constantly chasing losses in hopes of winning back what was lost
Ask yourself these questions before each gaming session. Honest answers are the first step toward healthier play:
If the answer to any of the questions above concerns you, consider using extrabonus self-control tools or speaking with our support team.
Extrabonus is with you every step of the way. Register today and use our self-control tools for a healthier, more enjoyable gaming experience.