Extrabonus Terms and Conditions — Complete Platform Usage Guide

Welcome to extrabonus. This Terms and Conditions document ("Terms") governs the relationship between you ("User" or "Member") and extrabonus ("Platform", "we", "us") regarding your use of our website, mobile application and all services offered by our platform.

By accessing or using any part of the ExtraBonus platform — whether via web browser, iOS app, Android app or any other interface — you immediately agree to be bound by these Terms, our Privacy Policy, and all additional guidelines we may issue from time to time.

If you do not agree with any part of these Terms, you are required to stop using the ExtraBonus platform. Continued use of our platform following any amendments to these Terms will be considered acceptance of those changes.

To register and use extrabonus services, you must meet the following requirements:

• Minimum age: You must be at least 18 years of age or have reached the minimum age required by law in your jurisdiction of residence, whichever is higher.
• Legal capacity: You have full legal capacity to enter into a binding agreement and are not restricted by any court order or applicable law.
• One account only: Each individual is permitted to hold only one extrabonus account. Multiple account registrations by the same person are strictly prohibited and may result in the termination of all associated accounts.
• Accurate information: All information provided during registration must be truthful, accurate, complete, and up to date. extrabonus reserves the right to request proof of identity at any time.

ExtraBonus uses an identity verification (KYC) process to ensure platform integrity. You may be required to submit a copy of a valid identity document, proof of address and other relevant information for verification purposes. This process is in place to protect the interests of all platform members.

You are fully responsible for keeping your ExtraBonus account login credentials confidential, including your username, password and any verification codes. Never share your login details with any other party.

ExtraBonus recommends the following security measures to protect your account:

• Enable two-factor authentication (2FA) available in your account settings.
• Use a strong password — a combination of uppercase letters, lowercase letters, numbers and symbols.
• Do not save login credentials on public or shared devices.
• Log out of your account after each session on shared devices.
• Contact customer support immediately if you suspect any suspicious activity on your account.

ExtraBonus will never ask for your password via email, phone or live chat. If you receive such a request, please disregard it and report it to our security team immediately.

ExtraBonus supports a variety of popular deposit and withdrawal methods in Malaysia, including DuitNow, FPX, Touch 'n Go eWallet, Boost and GrabPay. All financial transactions are processed through secure, encrypted channels.

Deposit Policy:

• Minimum and maximum deposit amounts are stated on the deposit page and may vary depending on the payment method selected.
• Deposits must be made using a payment method registered in your own name. Deposits from third-party accounts are not permitted.
• ExtraBonus is not liable for any delays or failures caused by third-party payment processors.
• All deposits are subject to review by our finance team. In certain cases, supporting documents may be required before a deposit is approved.

Withdrawal Policy:

• Withdrawals may only be made to a bank account or e-wallet registered in the name of the same extrabonus account holder.
• Full identity verification (KYC) must be completed before your first withdrawal can be processed.
• ExtraBonus processes withdrawals within the promised timeframe once all verification requirements are met. Bank processing times may vary.
• Withdrawals requiring additional review may take longer to process, but we always strive to resolve them as quickly as possible.

ExtraBonus offers a wide range of bonuses and promotions to its members, including welcome bonuses, weekly cashback, daily rebates and special event promotions. Each bonus is subject to the specific terms and conditions stated on the relevant promotions page.

General Bonus Terms:

• Wagering requirement (rollover): All bonuses carry a wagering requirement that must be met before any bonus-related winnings can be claimed for withdrawal. These requirements are clearly stated on each promotional offer.
• One bonus at a time: Only one active bonus is permitted at a time unless otherwise stated in the relevant promotion terms.
• Single use: Welcome bonuses and sign-up bonuses may only be claimed once per user, per IP address, per residential address, per device and per payment method.
• Validity period: Every bonus has a limited validity period. Unused bonuses will expire automatically once the period ends.
• Eligible games: Some bonuses are only applicable to specific games or game categories.

ExtraBonus reserves the right to withdraw, modify or terminate any promotional offer at any time without prior notice. Bonus abuse — including the use of multiple accounts, bonus arbitrage or any other form of exploitation — is strictly prohibited and may result in account termination and forfeiture of all bonus balances and associated winnings.

By using the ExtraBonus gaming platform, you acknowledge and agree to the following:

• You play at your own choice and risk. ExtraBonus is not responsible for any financial losses you incur as a result of your gaming activity.
• All game outcomes are determined by an independently audited Random Number Generator (RNG). There is no manual intervention in determining the outcome of any game.
• You must not use any software, bots, automation tools or other unauthorised methods to gain an unfair advantage in any game.
• In technical situations that result in an interrupted or incomplete game, ExtraBonus reserves the right to void the affected round and return the wager to the user's account.
• All decisions made by the extrabonus team regarding game disputes are final.

The following are strictly prohibited on the extrabonus platform and may result in immediate action including account suspension or termination:

• Registering more than one account or using another person's account.
• Providing false or misleading information during registration or the KYC process.
• Using illegally obtained funds or engaging in any money laundering activities.
• Attempting to hack, breach or disrupt the systems or infrastructure of the extrabonus platform.
• Use of automation software, bots or any unauthorised tools to interact with the platform.
• Fraud, manipulation or any form of dishonest behaviour intended to gain an unfair advantage.
• Threats, harassment, or inappropriate behavior directed at platform staff or other members.
• Transferring funds between member accounts without extrabonus authorisation.

ExtraBonus reserves the right to investigate any account suspected of involvement in the above activities. During an investigation, the account in question may be temporarily suspended. If the investigation finds a breach of terms, ExtraBonus reserves the right to forfeit all balances in that account.

ExtraBonus takes the protection of your personal data seriously. The collection, processing and use of your personal data is governed by Privacy Policy us, which forms part of these Terms.

In summary, we collect and process your data for the following purposes:

• Managing and maintaining your account.
• Processing financial transactions and identity verification.
• Compliance with applicable legal and regulatory requirements.
• Improvements to platform services and user experience.
• Account-related communications, promotions and platform updates.

Your data will not be sold to third parties. All data is stored using industry-standard encryption technology and only authorised personnel have access to sensitive information. For full details on how we manage your data, please refer to our Privacy Policy.

ExtraBonus is fully committed to promoting responsible gaming. We believe that entertainment remains meaningful only when played within healthy limits and in line with one's personal financial means.

Self-management tools available to all ExtraBonus members:

• Deposit limit: Set daily, weekly, or monthly deposit limits directly from your account settings.
• Session limit: Limit your playing time to avoid excessively long sessions.
• Loss limit: Set the maximum loss amount you are willing to accept within a given period.
• Cool-off period: Take a temporary break from the platform for a duration of your choice.
• Self-exclusion: Option to permanently self-exclude from the platform if needed.

If you feel that gaming is starting to affect your personal life, finances or relationships, we encourage you to immediately use the available self-management tools or contact our support team. For more information, visit the Responsible Gaming us.

The extrabonus platform is provided "as is" without any warranties, whether express or implied. extrabonus makes no guarantee that:

• The platform will always be available, uninterrupted or error-free.
• Any technical issues will be resolved within a specified timeframe.
• The servers hosting the platform are free from viruses or harmful components.

Under no circumstances shall ExtraBonus be liable for any indirect, incidental, special or consequential losses arising from the use of or inability to use our platform, including but not limited to loss of profits, data loss or business interruption.

ExtraBonus's maximum liability to you under any circumstances is limited to the total amount you have deposited to the platform in the 30 days prior to the relevant claim arising.

By User: You may close your ExtraBonus account at any time by contacting our customer support team. Before closure, ensure all active bonus wagering requirements have been met and all eligible balances have been claimed.

By extrabonus: We reserve the right to suspend or terminate your account with or without notice in the following situations:

• Violation of any section of these Terms.
• Suspicion or confirmation of fraudulent or illegal activity.
• Failure to submit the requested KYC documentation within the specified timeframe.
• Upon request by the relevant legal authorities.
• Internal business decisions, including the withdrawal of services in certain regions.

Following account termination, any uncontested balance in your account will be processed for withdrawal subject to compliance with all applicable verification requirements.

ExtraBonus reserves the right to amend, update or replace any part of these Terms at any time. Amendments take effect immediately upon publication on our platform. We will endeavour to notify members of material changes via in-app notifications or email, but it remains your responsibility to review these Terms periodically.

Continued use of the extrabonus platform following any published amendments will be considered your acceptance of the revised Terms.

These terms are governed by applicable law. Any dispute arising from or in connection with these Terms shall first be resolved through good-faith negotiation. If a resolution cannot be reached, the dispute will be referred to binding arbitration in accordance with the procedures set by extrabonus.